Jobe - A Mobile App to
Tackle Unemployment
Azhar Sham
The product:
Jobe is a smartphone application that helps people
find work in their areas. Users need to register for the
application and give basic information about their
education, economic status, and job history.
They will be matched to various open positions after
signing up, which they can apply for. Users may also
use the application to check on the status of their
application and contact the employer.
Project overview
Project duration:
July 2021 to December 2021
The problem:
Unemployment is rising at an alarming rate.
and the percentage is currently at an all-time
high following the epidemic; according to
statistics, more than 30% of individuals in India
are unemployed.
Project overview
The goal:
Design an app that will reduce unemployability
rate in the country by skill matching
My role:
UX designer leading the app and responsive
website design from conception to delivery
Project overview
Responsibilities:
Conducting interviews, paper and digital
wireframing, low and high-fidelity prototyping,
conducting usability studies, accounting for
accessibility, iterating on designs, determining
information architecture, and responsive
design.
Understanding
the user
● User research
● Personas
● Problem statements
● Competitive audit
● Ideation
User research: summary
I used Data from Local Communities to know the unemployment rate and list of jobs where there
is shortage of labors,I have interviewed users of age group 18-40,which has the highest rate of
unemployability, based on which i have set up a form to collect data regarding the skill and the
employment requirement.
Persona 1: Vasanthi
Problem statement:
Vasanthi Lakshmi is a
undergraduate physics
student . She is looking
for a part time job along
with her studies, she
wants a job in teaching
physics to school
students and is looking or
such opportunities
through a platform.
Persona 2: Dileep
Problem statement:
Dileep Kumar is a part
time Electrician in a small
town .He is currently
unemployed and is
looking for a full time job.
due to the pandemic he
was unable to find a job
,and now he is looking for
a platform where he
could find full time job
near his area of
residence.
Ideation
I did a quick ideation
exercise to come up with
ideas for how to address
gaps identified in the
competitive audit. My focus
was specifically on
Employment Details and
Jobs Listing
● Digital wireframes
● Low-fidelity prototype
● Usability studies
Starting
the design
Digital wireframes
After ideating and drafting
some paper wireframes, I
created the initial designs
for the Jobe app. These
designs focused on
delivering personalized and
urgent job listings to the
user
Sorted the Result
as Urgent,
Recommendation
and Finally All
Listings
Easy access to
app features
from global
navigation
Usability study: parameters
Study type:
Unmoderated usability study
Location:
India, remote
Participants:
5 participants
Length:
30-60 minutes
Usability study: findings
These were the main findings uncovered by the usability study:
People want to easily
switch to the language
they are comfortable with
Language Long Application
People had difficulty in
completing the application
in one go
Save Option
People had difficulty in
saving their application in
middle of the process.
1 2 3
● Mockups
● High-fidelity prototype
● Accessibility
Refining
the design
Mockups
Based on the insights from
the usability studies, I
applied design changes like
adding language switching
option in every page so that
user can switch to the
language of their choice.
Mockup 1
before
Mockup 1
after
Before usability study After usability study
Mockups
Another Change is that I
have splitted the single
form to multiple pages and
Save as Draft option is also
being provided so that user
can resume the application
process once they want.
Mockup 2
before
Mockup 2
after
Before usability study
After usability study
Mockups
High-fidelity prototype
The high-fidelity prototype
followed the same user flow as
the low-fidelity prototype,
including design changes made
after the usability study.
View the Jobe’s high-fidelity
prototype
Accessibility considerations
1
Clear labels for interactive
elements that can be read
by screen readers.
2
Language Options given
on every page so that
user can choose the
language of their interest
● Information architecture
● Responsive design
Responsive Design
Sitemap
With the app designs
completed, I started work
on designing the responsive
website. I used the Food
Saver sitemap to guide the
organizational structure of
each screen’s design to
ensure a cohesive and
consistent experience
across devices.
Responsive designs
The designs for screen
size variation included
mobile, tablet, and
desktop. I optimized
the designs to fit
specific user needs of
each device and
screen size.
Mobile website Tablet Desktop
● Takeaways
● Next steps
Going forward
Takeaways
Impact:
Users shared that the app helped them to find
jobs during this hard times.
Quoting from one of the users : “I am happy
that now i am able to support my family and
meet my ends “.
What I learned:
I learned that even though the problem I was
trying to solve was a big one, diligently going
through each step of the design process and
aligning with specific user needs helped me
come up with solutions that were both feasible
and useful.
Next steps
1
Conduct research on how
successful the app is in
reaching the goal reduce
unemployability
2
Add more job categories
like internship and
apprenticeship
3
Provide Guidance and
mentorship support
Let’s connect!
Thank you for your time reviewing my work on the Jobe app! If you’d like to see more or would like
to get in touch, my contact information is provided below.
Email: azharshamn@gmail.com
Website: azharsham.in
